As a manager, you want to be as effective as possible. One of the best ways to do that is through creating a culture of feedback. This means recognizing employees for their hard work, as well as correcting them when they get off course.
As one of New England’s leading staffing agencies, Stewart Staffing knows that sometimes this can be easier said than done due to busy schedules. However, a culture where feedback is at the forefront offers a variety of distinct advantages, from employees who better understand expectations to those more motivated to succeed.
So, with that in mind, how do you go about creating a culture of feedback at work? Here are some tips to help you with the process:
Talk to employees about how to take feedback.
People in general aren’t great at taking feedback, positive or negative. That’s why it’s important to talk to your employees about it and clarify why it’s so important. Most employees feel good about positive feedback and understand its value. Negative feedback, however, can be tougher to swallow. So simply explain why it’s just as valuable, not to take it personally, and how to incorporate it into their daily performance.
Follow guidelines when giving feedback.
When it comes to creating a culture of feedback, having clear guidelines in place can help to facilitate the process. That means knowing who gives feedback to each employee, how often, whether the process is a more formal or a casual discussion, and what the goal is for feedback sessions. Guidelines like these help to standardize the process and get employees more comfortable with it as they know what to expect each time.
Encourage your employees to be honest when receiving feedback.
You don’t want employees to get defensive. At the same time, you do want them to be honest. That means once you give your feedback, you should open the floor up to their comments, thoughts, questions and concerns. Remember, it’s a two-way street. Perhaps there’s something you’re doing or not doing that’s impacting their performance. If that’s the case, it’s important that you know about it so you too can correct course.
Hire right from the start.
Another tip for creating a culture of feedback is hiring those employees from the start who are more open to receiving feedback. Those candidates who can’t come up with a single weakness, or who seem rigid or stuck in their ways likely won’t fit the bill. However, those individuals who can talk about what they’ve learned from past mistakes and ways they’re continually improving are those you should be focused on hiring.
Need more help hiring employees who embrace feedback?
Contact the staffing experts at Stewart Staffing. As one of New England’s leading staffing agencies, we help area employers and managers to solve their toughest hiring challenges, find better quality talent who can hit the ground running with feedback, and ultimately make smarter hiring decisions. Contact us today to learn more about how we can help you